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Your complete shopping satisfaction is our number one priority.
If an item you order from us does not meet your expectations, simply return it as follows:
- Box the item securely. Enclose the invoice plus all original packaging and accessories.
- For your protection, items should be returned via traceable mail. Please help us improve our service by noting the reason for your return.
Additionally, it is vital that your return address appears on the outside of the package.
- Please send the merchandise to:
BJ Crystal Gifts Inc.
RETURNS DEPARTMENT
1333A North Ave
#322
New Rochelle, NY 10804 USA
- Let us know about any problems as soon as possible,
because all merchandise returned beyond the 30 day guarantee is subject to a 20% administrative fee.
- Shipping charges back to BJ Crystal Gifts Inc. are the responsibility of the customer.
We will, however refund shipping charges if, in the unlikely event, the product is shipped to you defective or broken.
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